University of Liege | Version française
Academic year 2014-2015Value date : 1/10/2014
Version 2013-2014
FINA0061-1  Business Modeling and Control

Duration :  30h Th
Number of credits :  
Master degree in Business Engineering, professional focus in Performance Management and Control, 1st year5
Master degree in Business Engineering, professional focus in Financial Engineering, 1st year5
Master in Management Engineering, professional Focus, 1st year5
Master degree in Business Engineering, professional focus in Intrapreneurship, 1st year5
Master degree in Business Engineering, professional focus in Modelisation and Technologies, 1st year5
Master degree in Business Engineering, professional focus in Supply Chain Management, 1st year5
Master degree in Business Engineering, professional focusin Performance Management Systems, 1st year5
Lecturer :  Didier Van Caillie
Language(s) of instruction :  
English language
Course contents :  
This course proposes an overview and an application of the main principles and the most usual techniques used to model how an organization is performing, independently from its form, and to build up an adequate Information System, allowing to guarantee its performance in a short-, middle- or long-term perspective. It focuses on the one hand on the modelling techniques used to represent an organisation and on the other hand on the elaboration and the audit of a performing Information and Control System really adapted to the design of the organization. It is composed by 3 different complementary modules : - The first one is dedicated to the use of the "Value Chain Model" and to its key processes and activities to model an organization. A special focus is made on the interactions between the organization and its main clients, suppliers and controllers. -The second one is dedicated to the techniques used to model corporate information flows and their control (either organizational, commercial, financial or strategic). A focus is put on the practical use of the "Signalling Approach" (an efficient information or signal is meaningful, credible, true and can not be manipulated) and on the use of an adequate software dedicated to flow modelling. - The third one is at least dedicated to the audit of this system in order to increase continuously the performance of the organisation in a total quality management perspective. The basic principles of Total Quality Management of the EFQM model are especially put into practice.
Learning outcomes of the course :  
The Intended Learning Outcomes addressed by the course are :
  • Strengthening knowledge and understanding of basic management disciplines in order to use them to perform a rigorous analysis of a management situation and provide pertinent solutions, including the appraisal of information flows.
  • Gaining the knowledge and understanding of the following fields: management control systems, business information systems and risk management and being able to mobilize them in order to solve concrete management problems or cases.
  • Capacity to research autonomously and methodically the information needed to solve a complex, transversal management problem linked to information flows and their impact on performance, to perform a rigorous analysis of it and to suggest pertinent solutions
  • Understanding and being capable of using modelization methods in the fields of business information modelling, performance management and risk management when seeking a solution for a concrete management problem
  • Providing concrete solutions to a management problem, integrating a dimension of technology & innovation
  • Being capable of professional team work
  • Developing leadership through the group work and through the use of the EFQM Model as a reference for work.
  • Developing a critical sense (arguing)
  • Developing a transversal, global vision
  • Creative conception of solutions
  • Professional capacity for oral and written communication
  • Faced with a management problem, suggesting solutions that are ethical and socially responsible and that respect the principles of good governance
Prerequisites and co-requisites/ Recommended optional programme components :  
Prerequisite (basics and principles) :
  • Management Accounting
  • Management Control
The course is taught in English and supported by documents in English, BUT the ability to realize interviews in French is possibly compulsory to realize the practical work in an organization.
Planned learning activities and teaching methods :  
Students are grouped in teams of 4 people and apply the 4 following steps successively, i.e. - Presentation, by using mental maps with a "Mind Mapping" software, of the basic principles of the themes focused during the course :
  • Modelization of the Value Chain, with key processes and activities
  • Modelization of the information system and the signalling approach theory
  • Basic principles of Total Quality Management and of the EFQM model.
- Elaboration of the "Value Chain" and identification of key processes and activities in an organization, including its links with its main customers, suppliers and controllers - Identification of the main information flows that are characterizing this organization, linked to real management questions asked by the managers of this organization. - Proposition of tools, procedures, behaviors and rules allowing to increase the performance of this information system in a perspective of continuous performance improvement. This work is realized in a company or an organization employing between 20 and 100 people.
Mode of delivery (face-to-face ; distance-learning) :  
The course is organized in 12 sessions of 3 hours, organised around an individual presentation followed by a discussion with every work group. A specific work or a detailed follow-up of the practical work has to be realised every week. The course starts on Thursday, February 6, 2014 from 13.30 to 16.30 in Room 120 (Building N1).
Recommended or required readings :  
See the Lola Campus of HEC School of Management.
Assessment methods and criteria :  
- Continuous valuation of the continuous work of each group : 15 points (100% individual) - Public defense of the results obtained via the application of the tools discussed during the course : 60 points (40% individual) - Individual oral exam in order to validate the competences and know-how acquired : 25 points (100% individual)
Relative weighting of individual assessment : 65%
Work placement(s) :  
Organizational remarks :  
Contacts :  
Teacher : Prof. D. Van Caillie, Support : France Riguelle,


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