Duration
30h Th
Number of credits
| Master in management (120 ECTS) | 5 crédits |
Lecturer
Language(s) of instruction
English language
Organisation and examination
Teaching in the first semester, review in January
Schedule
Units courses prerequisite and corequisite
Prerequisite or corequisite units are presented within each program
Learning unit contents
The course will provide students with both fundamental and more advanced knowledge about retail and distribution management. The entire distribution network will be taken into consideration. The scope of the course is to highlight the most important theories, concepts, models and methods in order to identify, describe, analyze and design diverse solutions for physical distribution of goods. The course will furnish an understanding of the important role played by warehouses, facilities in the supply chain where product pauses and is handled. The increased concerns about the environmental impacts of industrial activities and the search for economic advantages have given birth to the concept of a closed-loop supply chain (CLSC). Therefore, this course aims at approaching topics related to CLSC such as returnable transport items.
As the last link between product manufacturers and the end customer, retailers also play a crucial role in the distribution chain. Retail management involves creating a consistent customer experience, incorporating digital technology. Effectively managing this final step in the distribution channel may lead to competitive advantages.
Learning outcomes of the learning unit
Partim Retail:
Relating strategic marketing to retail & distribution management
Distinguishing types and functions of distributors and retailers
Developing an integrated omni-channel distribution strategy
Managing the retail mix to create consistent and engaging customer experiences
Developing distributor and end-customer relationships
Understanding the role of digital technologies in retail & distribution management
Partim Distribution:
Understand the importance of distribution in the overall Supply Chain performance and have an overall picture of distribution.
Understand the factors influencing the design of distribution systems
Understand how changes in distribution systems can influence industries' activities and vice versa: how industries' activities can influence requirements of distribution systems
Understand, explain, and compare different theories and models about distribution.
Use established technical terms to communicate and discuss distribution-related issues
Use reference literature and scientific publications to analyse, evaluate and develop solutions for distribution systems
Ability to use theories, models, and tools to describe, analyse and evaluate industries' distribution needs.
Resolve problems inherent in distribution management.
Capacity to independently describe, analyse and design solutions for distribution according to industries' requirements
Exchange ideas with industry guest speakers when available.
Prerequisite knowledge and skills
Basic notions of mathematics and statistics
Ability to follow algorithmic instructions
Planned learning activities and teaching methods
Methodology used:
Lectures
Readings
Discussions
Exercise sessions
E-learning
Testimonials
Group work
Case studies
General planning of the course:
First semester
Mode of delivery (face to face, distance learning, hybrid learning)
Face-to-face course
Recommended or required readings
Available documents on the virtual campus Lol@:
1. Slides
2. Exercises and solutions
3. Readings and cases
Recommended references:
[1] Bartholdi J and Hackman S (2011) Warehouse & Distribution Science
[2] Ghiani, G., Laporte, G. and Musmanno, R. (2004) Introduction to Logistics Systems Planning and Control, John Wiley & Sons Ltd, West Sussex, England. ISBN 0470849177
[3] Levy, M., Weitz, B., and Grewal, D. (2018), Retailing Management, 10th ed., McGraw-Hill
Education
Exam(s) in session
Any session
- In-person
written exam ( multiple-choice questionnaire, open-ended questions )
Additional information:
Written exam (questions may consist for instance of a multiple-choice questionnaire, open-ended questions; on the whole material seen in the course, thus theory, exercises, and guest lectures)
First session
Partim Distribution. Document allowed: 1-page (not sheet!) of personal notes. The notes must be handwritten and individual. Failure to comply with these instructions will result in the withdrawal of the document during the exam. Project (15%) + Written exam (35%)
Partim Retail: Project (20%) + Written exam (30%)
Second session
Written exam (100%)
Partim Distribution. Document allowed: 1-page (not sheet!) of personal notes. The notes must be handwritten and individual. Failure to comply with these instructions will result in the withdrawal of the document during the exam.
Work placement(s)
Organisational remarks and main changes to the course
Contacts
Lecturers
Sabine LIMBOURG
sabine.limbourg@uliege.be
Willem STANDAERT
Willem.Standaert@uliege.be
Association of one or more MOOCs
Items online
Lol@
Course material